Candidate re-engagement · AI prototype

Re-engage the candidates
who go cold.

Hiring automation only moves people forward. When someone stalls — an assessment left unstarted, a link unused, an offer not accepted — nothing brings them back. Nurturing Candidate Engagement detects those cold moments and re-engages conversationally on WhatsApp, with recruiters always in control.

Open the recruiter dashboard →Recruiter sign-inUnder the Hood
The loop
Detect1cold at any stageReach2WhatsApp templateConverse3adaptive AI chatRecover4or hand to recruiter
The silent leak

Most candidates don’t say no. They just go quiet.

Drop-off is spread across the entire funnel — application, assessment, scheduling, interview, and offer. The cost is real, recent, and measurable.

2× conversion lift with conversational re-engagement~4 touches is the sweet spot
60%
Start but never finish an application
iCIMS 2025
61%
Ghosted after an interview
Greenhouse 2024
57%
Abandon the process mid-way
LiveCareer 2025
Applied / Newall candidates100%▼ 36% lostIn Reviewscreening64%▼ 26% lostInterviewassessment + interview38%▼ 21% lostOfferoffer extended17%▼ 8% lostHiredclosed-won9%
Cold at any stage

We watch the whole funnel — not just incomplete applications.

Coldness is computed from time-in-stage. Each signal below triggers a tailored, compliant re-engagement.

  • Application started, not submitted
  • In-review silence
  • Assessment invited, not completed
  • Self-schedule link unused
  • Interview no-show
  • Offer sent, not accepted
How it works

From cold signal to recovered candidate — in four moves.

01

Detect

A 5-minute sweep reads time-in-stage across the whole funnel and flags candidates going cold — computed, since the ATS emits no "cold" event.

02

Reach

A pre-approved WhatsApp template re-opens the conversation. The candidate’s reply opens a 24-hour window for free-form, adaptive chat.

03

Converse

Winston, the AI assistant, runs a warm, personalized, multi-turn conversation — collecting answers or booking time via in-chat WhatsApp Flows.

04

Recover

It logs the outcome back to the ATS and alerts the recruiter. It never advances or rejects — every stage move stays human.

Autonomous nudges. Human-controlled decisions.

The agent re-engages on its own but has no tool to move a candidate’s stage — advancing, rejecting, or hiring is always a recruiter action. Every send passes a fail-closed compliance gate: consent, opt-out, frequency caps, and quiet hours, for both US (TCPA) and EU (GDPR).

Consent-gatedOne-tap opt-out0 agent-authored stage changesQuiet-hours aware
For the executive view

See how this prototype was built, grounded & hosted.

A high-level functional walkthrough for executives — the prototype workflow, the public-domain resources it was grounded in, and the cloud infrastructure it runs on (with zero Sutherland data).

Under the Hood →